High-Impact Consulting by Robert H. Schaffer

This is a book for both clients and consultants on how to work together more effectively to achieve extraordinary results. 

Excerpt:

Think of a recent project where you were either a client or consultant.  Select a project where good technical work was done, but the bottom line benefits were disappointing.  Was that disappointment identified at the time and confronted? Or was it overlooked to avoid difficult discussions and self-examination?  In retrospect would you, the client manager, tend to blame the consultant for the lack of results?  Or you, the consultant, feel that you had done a great job and believe your client was remiss for not properly implementing the recommendations?  This tendency to blame the other party instead of blaming the essential flaws of the methodology will have to change if you are going to enjoy greater success.

Taiichi Ohno (Productivity Press 1-800-394-6868):

TOYOTA PRODUCTION SYSTEM Beyond Large Scale Production 

Just-In-Time For Today and Tomorrow 

WORKPLACE MANAGEMENT

Shigeo Shingo (Productivity Press 1-800-394-6868):

A Study of the Toyota Production System From an Industrial Engineering Viewpoint 

The Sayings of SHIGEO SHINGO Key Strategies for Plant Improvement 

The Shingo Production Management System Improving Process Functions 

Non-Stock Production The Shigeo System for Continuous Improvement 

Zero Quality Control: Source Inspection and the Poka-yoke System 

A REVOLUTION IN MANUFACTURING: THE SMED SYSTEM 

Eliyahi M. Goldratt (The North River Press 1-800-486-2665):

THE GOAL 

It’s Not Luck

Theory of Constraints

 Critical Chain

James P. Womack:      

THE MACHINE THAT CHANGED THE WORLD           

LEAN THINKING 

Ken Blanchard:

Gung Ho! 

Theodore B. Kinni (Penton Publishing 1-216-696-7000):

AMERICA’S BEST Industry Week’s Guide To World-Class Manufacturing Plants 

William C. Byham, Ph.D. and Jeff Cox

            Heroz Empower Yourself, Your Coworkers, Your Company 

Tom Peters:

            THE TOM PETERS SEMINAR Crazy Times Call for Crazy Organizations           

The Pursuit of WOW!

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